Patient Transporter, Transportation Services

Transportation Assistant

Duties of the Transportation Assistant include but are not limited to:

Performs work involving consult management, appointment scheduling and admissions scheduling.

Evaluates documents, e.g., sampling plans, permit applications and other data collection forms.

Aggregates in-coming data from a variety of sources.

Performs a basic analysis of the data and generates a variety of reports.

Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.

Enters pertinent information into an automated tracking system.

Receives DSS extracts to verify that the workload being captured in DSS is correct.

Maintains automated system of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, and compliance strategies.

Interacts with various other transportation services such as Emergency Medical Service (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW), and other transportation providers.

Coordinates service practices that decrease waits and delays for patients in all specialty areas.

Plans consult processing flow to ensure veterans receive consultation services in a timely manner.

Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.

Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.

Coordinates the day-to-day operation of VTS program flow, processes, and functions.

Provides technical and management guidance necessary to achieve the optimum use of service resources.

Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.

Provides advisory services to the Supervisor regarding the requirements and implications of the office services provided.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

This is not a virtual position.

Position Description/PD#: Transportation Assistant/ PD99780S

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

US Department of Veterans Affairs