Remote WORK FROM HOME / CLAIMS PROCESSOR - AT

Come join our amazing team and work remote from home!

The Default Claims Specialist is responsible for preparing, filing, and following up on all FHA, VA, USDA, PMI, and investor claims timely and accurately according to insurer/investor guidelines. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $19.50-$21.50/hr.

Prepare and file all FHA, VA, PMI, and investor claims timely and accurately according to investor/insurer/CMS guidelines and requirements.

Review, follow-up, and ensure the timely and accurate completion of all regular scheduled steps including outstanding/late steps in the foreclosure tracking templates pertaining to claims/post foreclosure sale activities on a daily basis.

Document all servicing, action taken, delays, follow-up, and phone conversations in the system notes.

Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, claim denials/curtailments, FHA re-conveyance, FHA offsets, delays in getting properties in conveyance condition, and title problems resulting in title denial.

Ensure all claim documents are imaged timely.

Moderate understanding of the foreclosure and claims process.

High School Diploma or equivalent work experience.

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full‑lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. Carrington Mortgage Services offers a dynamic work environment and opportunities for career growth.

Comprehensive healthcare plans for you and your family. Customized training programs to help you advance your career.

Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington does not do interviews or make offers via text or chat.

It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veteran status, physical or mental disability, or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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