Remote WORK FROM HOME / CLAIMS PROCESSOR - AT

Division or Field Office:
Casualty Claims Division

This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. Premier health, prescription, dental, and vision benefits for you and your dependents. Low contributions to medical and prescription premiums. Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.

• The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; paid volunteer hours for service to your community; Under close supervision, handles liability and property claims within designated authority. This is a remote, work-from-home position. Candidates located within proximity to ERIE’s Columbus Branch Office are preferred.
Monday through Friday, Eastern Time . Rotating weekday evening and Saturday shifts are required based on business and service-level needs. Remote work requirements: Employees working remotely must have access to internet service with minimum speeds of 50 Mbps download and 10 Mbps upload .
#LI-Remote
Investigates and adjudicates claims within designated authority, ensuring compliance with appropriate statutory laws. Verifies coverage, establishes and maintains reserves, secures recorded statements, drafts and processes correspondence, reports and records. Documents claim files and facilitates processing of claims in collaboration with other departments. Establishes contact with all parties involved in the claim in accordance with ERIEâÂÂs expectations.
Evaluates and negotiates claims, recognizes subrogation opportunities, and initiates action. Learns and maintains knowledge of no fault/medical management/FPB laws for each state, including recognition of bodily injury claims.
With supervisor guidance, responds to intercompany arbitration applications. Files contentions and supporting documents on behalf of the insured/driver.
Conducts research, attends industry-related training programs and other training sessions to stay current on policy changes, interpretation, or new legislation.
Provides support for property claims during periods of heavy volume.

Decision Quality
Values Diversity
Customer Focus
High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required.
Bachelor’s or Associate’s degree preferred.

Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred.
Manual Keying/Data Entry/inputting information/computer use; Ability to move over 50 lbs using lifting aide equipment; Pushing/Pulling/moving objects, equipment with wheels;