Managing Head of Retail Sales

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Communicate Warby Parker's values and brand philosophy to customers

Promote an efficient, inclusive, and service-minded retail environment

An upbeat, flexible team player who leads by example

Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present

Open and close the store

Help foster an inclusive culture by treating customers and colleagues with respect

Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position

Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service

A team player who is passionate about helping customers and teammates alike

Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance

Life and AD&D Insurance

Paid Holidays 1

Retirement savings plan (401(k))

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Optical Education Reimbursement

Some benefits of working at Warby Parker for part-time employees:

Employee Assistance Program (EAP)

Employee Stock Purchase Plan

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.

Full‑Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5‑10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked)

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home.