Order Processor / Inside Sales

About Denali Denali is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers be more resilient, and reducing society’s reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation. Our services and products touch thousands of acres and businesses, millions of tons of organic material, and nearly every person who purchases and consumes food in the U.I nside Sales Coordinator Location: Conroe / Houston, TX Schedule: Regular business hours Work Setting: In-office Full-time / $40-45k Base Salary plus Commission Position Summary Denali is seeking an organized, customer-focused Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities. This position serves as a key connection between customers, outside sales, and dispatch, helping ensure orders are entered accurately and shipments stay on schedule. The ideal candidate brings strong computer skills, clear communication, and a sales-minded approach to customer service. Key Responsibilities Receive and enter orders submitted by customers and the outside sales team through inbound phone calls, emails, and text messages. Confirm order details and maintain accurate customer and order records. Communicate shipping changes, delays, and order updates promptly to customers and the sales team. Respond professionally to customer questions and coordinate with the appropriate team to resolve concerns. Schedule meetings and appointments for the sales team. Assist with trade show planning, logistics, and preparation. Support email campaigns, including coordinating content, maintaining contact lists, and assisting with follow-up. Perform other duties as assigned to support sales and customer service operations. Required Qualifications Strong computer skills and proficiency with email, spreadsheets, and data entry. Strong people skills and the ability to build positive customer relationships. Sales and customer service skills, including identifying customer needs and responding professionally. Strong organizational skills, attention to detail, and accurate order entry. Ability to work collaboratively with outside sales, dispatch, and other internal teams. Preferred Qualifications Previous experience in inside sales, sales support, customer service, or order processing. Experience using customer relationship management (CRM) or order management systems. Experience coordinating with dispatch, shipping, or logistics teams. Work Environment This position works in an office during regular business hours and involves frequent customer interaction by phone, email, and text. That's why we strive to ELEVATE you to be your best, both at work and at home. they’re part of a broader commitment to helping you thrive in all aspects of life. Here’s how we live out our values every day: We’re dedicated to doing our part in keeping waste out of landfills, so you can be proud of the work we do together to make a positive environmental impact. At Denali, you’ll have opportunities to give and receive support not just within the workplace, but within our broader community. This is why we offer an array of benefits that support your overall well-being, from health coverage to work-life balance, because when you succeed, we all succeed. Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs. Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family. Generous 401(k) Match: We’re here for your long-term future – we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow. Company-Paid Disability & Life Insurance: We’ve got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you’re protected. Customize additional coverage for you and your loved ones with our voluntary life insurance options. Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave. 9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year. Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals. Employee Assistance Program: Life can be challenging at times, and we’re here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs. At Denali, we believe that well-being goes beyond health coverage. Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunities for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status.