Remote - Technical Communicator

Title: Technical Documentation Specialist

Location: Hybrid - Southwest Washington, DC 20003

Schedule: Full-time, Monday-Friday, 8:00 AM-5:00 PM

Salary: $10,000–$115,000 annually

ROLE

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Technical Documentation Specialist to support the United States Capitol Police (USCP), Office of Information Systems (OIS), Information Resources Management Division (IRMD). In this role, you will prepare, edit, maintain, and publish technical documents, manuals, guides, training materials, reports, and internal procedural documentation while coordinating with subject matter experts and supporting document review and approval workflows.

RESPONSIBILITIES

Technical Documentation & Publishing

Prepare, edit, and maintain technical documents, including manuals, guides, training materials, reports, and procedural documentation

Review and update technical content to keep documents accurate, consistent, and aligned with organizational standards

Organize and format technical information for clear, usable publication and distribution

Support document publishing processes and preparation of final review-ready materials

Help revise OIS internal procedural documentation as assigned

Maintain accurate document files and supporting materials throughout drafting and revision

Document Review & Workflow

Coordinate document review, updates, routing, and required approvals

Interface with the Document Workflow System to support proper routing and completion of required sign-offs

Track document status through review and approval processes

Incorporate approved comments and revisions into updated document versions

Maintain consistency across related technical and procedural documents

SME Coordination & Content Accuracy

Work with subject matter experts to gather, clarify, and validate technical information

Ensure technical content accurately reflects source information and operational requirements

Reconcile comments and requested updates while preserving document consistency

Support clear communication between document owners, reviewers, and other stakeholders

Prepare documentation that is complete and ready for Government review

Project Documentation Support

Gain and maintain awareness of multiple OIS projects to support related documentation needs

Coordinate documentation activities and timelines with Government stakeholders as assigned

Deliver accurate, complete technical documentation in the required Microsoft Office or PDF format

REQUIRED EXPERIENCE

Bachelor's degree

At least 5 years of technical writing and desktop publishing experience

REQUIRED KNOWLEDGE, ABILITIES & SKILLS

Strong technical writing, editing, and desktop publishing skills

Ability to develop and maintain manuals, guides, training materials, reports, and procedural documentation

Experience coordinating with subject matter experts to ensure technical accuracy and consistency

Ability to support document review, revision, routing, publishing, and approval workflows

Ability to work within a Document Workflow System and maintain organized document versions and status information

PREFERRED EXPERIENCE

N/A

LOCATION

United States Capitol Police (USCP), Southwest Washington, DC 20003

TELEWORK

Full-time onsite for the first two months; afterward, positions are generally onsite at least 2 days per week with up to 3 telework days per week, subject to USCP approval and operational needs. USCP may increase or cancel telework temporarily or permanently.

CLIENT

United States Capitol Police (USCP)

SECURITY / ACCESS

Ability to successfully complete a USCP criminal history check and fingerprinting before performing onsite work

Ability to qualify for and maintain a USCP identification/access badge for onsite duties

Ability to complete USCP building access forms and other required onboarding/access processing

Ability to protect sensitive and proprietary USCP information and comply with applicable confidentiality requirements

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

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