Head of Operations Management (m/w/d)

Operations Manager

Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

The Operations Manager, reporting directly to the Arena Manager, will oversee operations including supervising and supporting all programs and services the facility provides. Routine maintenance and janitorial functions of the facility while it is open to the public, is required. Preventative maintenance tasks and shift coverage will include our Marlboro, Franklin, and Hopedale facilities. This position will work alone and with other positions as required by the facility activities schedule. Work schedule may include nights, weekends and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities.

Minimum of two (2) years' work experience in an ice arena with some level of responsibility to the operations and maintenance functions, including knowledge of equipment.

Must be a self-starter with ability to analyze situations and develop solutions to problems with minimal supervision.

Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.

Must possess strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.

Proven ability to work with and understand the needs of children of various ages and be committed to working with participants from a variety of backgrounds.

Must have a valid Driver's License and comply with the safety regulations regarding operation of an ice resurfacer and ice edger.

This is a Full-time position. Benefits: Eligible for medical, dental, vision, 401K and earned time after eligibility period is met. Eligible for annual increase of 2% - 4% based upon performance. Eligible for year-end discretionary bonus. FMC Ice Sports is an Equal Opportunity Employer.