Liaison - Full Time

1500 Sign On Bonus- Terms and Conditions Apply****
The Wellness Liaison is responsible for providing outreach and education services to coordinate intake and enrollment into Health Home and all Sun River Health service lines and programmatic services. The position requires strong interpersonal skills to make connections and build relationships with the target patient/client base. The Wellness Liaison works collaboratively with other departments as well as community-based agencies with the purpose of making linkages to health services for community members. The Wellness Liaison will work externally at Community Partner sites, health fairs and events or may be based in the SRH centers. The Wellness Liaison is an Ambassador of SRH whose activities reflect the mission and value of the organization and will provide outstanding customer service.
Essential Duties and Responsibilities for a Wellness Liaison:
Participates in outreach and educational events
Serves as liaison between the clients, providers, and account management staff
Assists clients in securing appointments for SRH Health Center services.
Aide with client outreach of clients, education of SRH services to community with a focus on linkage to Health Center and Health Home.
Assists with health insurance application when needed.
Responsible for the complete, accurate and timely entry of data into required databases (eCW, TREAT, Salesforce-CRM), including but not limited to demographic information, insurance information, assessments, and progress notes.
Participates and attends Community Events such as health fairs; Provide support of Health Center and Health Home by participating in Kiosk/Mobile events in specified locations on schedule to engage community and conduct Health Home Intakes for health fairs, special events and locations.
Acts as initial service ambassador on the promotion and education to referral sources, clients, and community members of all SRH services while providing the highest quality service.
Supports SRH’s mission, values, strategic goals and high standards of customer service.
Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information.
Minimum Education Requirement: High School Diploma/GED required with an additional four years of relevant experience in the field of customer service in appropriate service industries. Bachelor Preferred.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.
At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.
Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
Retirement Savings Plan: Plan for your future with our retirement savings options.
Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
Quality & Productivity.
Provider Professional License, Certification and DEA Fees Reimbursement.
Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
Professional Growth: We provide opportunities for career advancement and professional development.
Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.
Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.

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