Customer Service / Bank Teller / Part-Time

Teller Position at Bogota Savings BankBogota Savings Bank has been a community-anchored financial institution since 1893. Originally established as Bogota Savings and Loan, we converted to a State Mutual Savings Bank in 1996 and later merged with Gibraltar Bank in 2021, expanding our footprint into Essex and Morris counties. We believe banking should be personal, local, and reliable. Our mission is to provide excellent customer service, affordable and efficient banking solutions, and superior product offerings to our customers across New Jersey. Whether it's through our full-service branches, surcharge-free ATM network, or modern digital banking tools, we serve our communities with integrity, care, and responsiveness.As a Teller, you will be the face of Bogota Savings Bank, delivering high-quality customer service through accurate and efficient processing of financial transactions. You'll help strengthen customer relationships by handling inquiries professionally, identifying banking needs, and referring customers to additional services that support their financial goals. This is an excellent opportunity to grow your career in banking—no prior banking experience is required, and we are willing to train motivated individuals with strong cash-handling and customer service experience.This position requires periods of standing and movement throughout the workday. Part-time employees are not currently eligible for benefits. PT Tellers usually do not have a "home branch" and may be asked to cover at our other branches to address company needs and coverage outages and vacations. PT tellers are generally assigned 20-25 hours per week.Requirements:Process customer transactions accurately and efficiently, following all bank policies and procedures.Provide friendly, professional service to all customers in-person and over the phone.Identify opportunities to refer customers to bank representatives for additional products and services.Maintain and balance your cash drawer within established security limits.Ensure compliance with all security, operational, and regulatory standards, including BSA and CIP requirements.Assist with daily balancing, branch proofing, and reconciliation processes.Stay current on all bank products, services, and promotions to better support customer needs.Participate in required training sessions, meetings, and audits to maintain operational readiness.Be cross trained to perform Head Teller responsibilities as needed.About the Candidate:You are personable, detail-oriented, and customer-focused. Whether you're starting your banking career or bringing experience from another industry, you are motivated by opportunities to grow and make a difference in your community.Knowledge, Skills, and Experience:High School Diploma or GED requiredPrior banking or teller experience is a plus but not requiredExperience handling cash and providing customer service in retail, hospitality, or related fieldsStrong verbal communication and problem-solving skillsProficient with computers and able to learn banking softwareStrong attention to detail and accuracy in a fast-paced environmentCore Competencies:Customer Focus – Building strong customer relationships and delivering customer-centric solutionsManages Complexity – Making sense of complex, high quality, and sometimes contradictory informationEnsures Accountability – Holding self and others accountable to meet commitmentsCollaborates – Building partnerships and working collaboratively with others to meet shared objectivesSituational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations