Commercial Liability Claims Adjuster

Complex Liability Claims Specialist - Commercial General Liability
The Specialist will be responsible for the management and effective resolution of high exposure, complex liability claims in multiple jurisdictions, including New York. The ideal candidate will have considerable experience in effectively negotiating settlements via mediation and direct negotiations, managing and directing litigation, conducting coverage and additional insured evaluations, and drafting coverage position letters. Experience handling complex commercial general liability is required.

Responsible for thorough evaluation of coverage and proactive investigation, reserving, negotiating and managing the defense of complex liability claims in multiple jurisdictions, including New York.

Manage all claims in accordance with Utica National’s established claim procedures.

Draft and present claim reviews to supervisor and upper management that provide full evaluation of coverage, liability and damages associated with claim, proposed plan to resolve claim and sufficient basis and support for authority requests above the Complex Liability Claims Specialist's individual monetary authority level.

Maintain timely and accurate claim reserves in accordance Utica National’s reserving philosophy.

Effectively manage litigation process including appropriate assignment of defense panel counsel, monitoring of defense counsel’s work product and working with defense counsel to efficiently and fairly resolve claims.

Participate as appropriate in litigation activities including settlement negotiations, depositions, conferences, hearings, alternative dispute resolution sessions and trials.

Maintain effective communications with insureds, claimants, agents, and other representatives involved in the claims cycle.

Achieve the service standard of “excellent” during all phases of claims handling.

Stay abreast of legal trends, case law, and jurisdictional environment and its impact on handling claims within the jurisdiction.

Responsible for analyzing and communicating changes in law, regulation, and custom to ensure consistent quality claim handling.

Minimum of 5 years of commercial casualty claims handling experience working with high complexity litigated casualty claims.

Proven experience negotiating claims and active participation in alternative dispute resolution practices.

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

We offer a Comprehensive Benefits Plan for full time employees that include the following:

Medical and Prescription Drug Benefit

Life Insurance and Disability Benefits

401(k) Profit Sharing and Investment Plan ( Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)

Health Savings Account (HSA)

Flexible Spending Accounts

Tuition Assistance, Training, and Professional Designations

Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance

Business Travel Accident Insurance

This position is a full time salaried, exempt (non‑overtime eligible) position.

J-18808-Ljbffr Utica Mutual Insurance Company