Quality Engineering & Assurance

Job Description
Job Description Purpose of the position
Supplier quality management & issue handling & customer service

Duties and Responsibilities
# Supplier Development & Qualification

• Conduct supplier audits and assessments to ensure compliance with quality standards
• Develop and maintain supplier quality agreements to align with regulatory and corporate requirements

# Quality Issue Resolution & Corrective Actions

• Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA)
• Drive root cause analysis and verify corrective/preventive actions to prevent recurrence
• Manage non-conformance reports (NCRs) and ensure timely supplier responses

# Supplier Quality Performance Monitoring & Improvement

• Define and track supplier Key Quality Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates
• Conduct periodic supplier scorecard reviews and implement improvement plans
• Facilitate supplier training on quality standards, statistical process control (SPC) and CAR or 8D

Quality System & Process Compliance

• Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
• Support internal and external audits (e.g., ISO, customer-specific requirements)

# Cross-functional Collaboration & Customer Support

• Work with internal teams to align supplier quality with product design (DFM/DFQ) .
• Address customer complaints related to supplier quality and ensure resolution promptly.
• Participate in New Product Development phases to mitigate quality risks early

Education and work experience

• Bachelor’s degree in Engineering (Mechanical, Electrical, Material, or related field).
• 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis.
• Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma, 8D)
• Strong communication skills for global supplier interactions Working conditions
• Office-based role, fast-paced work environment

Skills:

• SQE working experience in SMT/Test/Assembly factory required.
• Strong ability for continuous learning.
• Proactive in work and strong resilience.
• Capability to manage a team and planning.
• Ability to solve problems quickly and effectively.

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