Head of Healthcare Operations

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Job Summary The Operations Supervisor is a member of the interdisciplinary treatment team in Crisis, Inpatient and/or Transition Point programs. The Operations Supervisor coordinates with the RN Supervisor, Behavioral Health Clinician (BHC), Patient Care Technician (PCT), Registered Nurse (RN), and Behavioral Health Medical Practitioner (BHMP) to ensure a safe environment and quality care is provided to all presenting for services at their assigned program. The Operations Supervisor provides oversight and guidance to the Patient Care Technician(s) assigned to complete the intake and discharge process, Peer Support Specialists and Behavioral Health Clinicians to assist in effective patient throughput.

Skills / Requirements Highschool Diploma required.

Associate’s degree in a field related to Business or Health Care is preferred.

1 or more years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations required.

1 or more years leadership and/or supervisory experience preferred

Benefits Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!

For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

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