Senior Liability Claims Adjuster - Remote

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CA Senior Liability Claims Specialist based in the United States. The Senior Liability Claims Specialist manages moderately complex to highly complex automobile and general liability claims, including bodily injury, property damage, and litigated cases. This role is focused on achieving fair, accurate, and cost-effective claim outcomes while protecting client interests and ensuring compliance with applicable guidelines. You will oversee claims throughout the lifecycle, from initial coverage verification and investigation to reserving, settlement decisions, and ongoing communication. The position requires sound judgment, strong analytical skills, and the ability to manage claims within delegated authority limits. This opportunity is well suited to an experienced claims professional who thrives in a detail-oriented, fast-paced environment. The role offers a competitive hourly pay range and a comprehensive benefits package for eligible full-time employees.

\Receive and review incoming claims, confirm applicable policy coverage, and ensure timely acknowledgment of each claim.

Evaluate claim validity, compensability, liability, and potential exposure based on policy terms, available evidence, and relevant claim information.

Investigate and manage automobile and general liability claims involving bodily injury and property damage, including moderate to complex and high-exposure cases.

Handle litigated claims, coordinating appropriate actions and applying sound judgment throughout the resolution process.

Establish and maintain appropriate claim reserves based on estimated exposure and evolving case circumstances.

Authorize claim payments and settlement-related expenses within established reserving and delegated authority limits.

Communicate claim status, investigation findings, and progress updates clearly and professionally to customers, claimants, and clients.

Follow client and insurance carrier guidelines, established claims practices, and applicable procedures.

Participate in claim reviews and provide relevant information to support accurate assessments and effective claim resolution.

Collaborate with colleagues and other stakeholders to address complex, disputed, or problematic claims.

Maintain accurate documentation and manage claim activities in line with service expectations, quality standards, and performance objectives.

At least five years of experience handling general liability claims, including high-exposure and/or litigated claims.

At least two years of experience handling automobile liability claims.

A bachelor’s degree or an equivalent combination of education and relevant professional experience.

A current adjuster’s license in the state where the position operates is required; multistate adjuster licensing is preferred.

Experience handling claims involving municipalities is an advantage.

Strong knowledge of liability claims investigation, coverage evaluation, claim compensability, reserving, payment authorization, and litigation-related claim management.

Excellent written and verbal communication skills, with the ability to explain claim status and complex information clearly to different stakeholders.

Strong analytical, critical-thinking, and problem-solving abilities, including the capacity to assess evidence and determine appropriate claim actions.

Proficiency with computers and Microsoft Office applications, particularly Excel and spreadsheets, with the ability to learn new systems and tools quickly.

Excellent organizational and time-management skills, including the ability to prioritize multiple claims and meet deadlines.

A commitment to accuracy, professionalism, quality service, and consistently meeting or exceeding performance expectations.

Competitive hourly pay ranging from $29.35 to $47.28 , with the final rate determined by location, relevant experience, qualifications, job-related skills, internal equity, and market conditions.

Medical coverage, including a high-deductible health plan with prescription drug benefits.

Dental and vision insurance.

Long-term disability insurance.

Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

Life insurance, accident insurance, and critical illness insurance.

Prepaid legal insurance.

Flexible spending accounts for eligible parking and transit expenses.

Retirement savings options, including a traditional 401(k) and Roth 401(k).

A comprehensive benefits package for eligible full-time regular employees.

Opportunities to work on complex liability claims and further develop expertise in claims investigation, litigation, and risk management.

Remote-work flexibility is indicated in the original job posting; specific work-location and remote-work arrangements should be confirmed during the hiring process.

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