Head of Operations Management (m/w/d)

Job Description Description The Operations Manager, in support of the Director of New Studio Openings and Operations, is responsible for the oversight of specific operational platforms, completing studio operations' activities, and support of New Studio Openings and training initiatives. The Operations Manager will report directly to the Director of New Studio Openings & Studio Operations.

Responsible for managing and assisting in operational projects and strategies.

Responsible for the Supply Ordering platform.

Maintains monthly budgets, and office and medical supplies catalog, to ensure efficiency and cost-effectiveness of supplies and inventory.

Responsible for Service Channel, partnering with the Construction Manager on certain projects.

Supports activities in Studio Management and Field Communication Platforms.

Maintains and updates studio operations policies and procedures.

Assists in training the field and reinforces consistency and compliance.

Executes required reporting for field leaders, including schedules as required.

Partners with Headquarters Partners, as needed, for implementation and follow-up of Company and Studio initiatives and training tools to maximize the effectiveness of Operational systems.

Travel: This position requires extensive travel; To fulfill this role, the Operations Manager will possess a broad range of operational skills in a retail and/or Medical Spa/Studio environment.

Bachelor’s degree or commensurate experience

3-5 years of med spa/studio or retail operations experience

Proficient in Microsoft Office and Excel

Experience with Zenoti Studio Management Software and Service Channel Platforms; Proven time management skills

9 Paid Holidays

Medical, Dental, Vision 50/50 Primary

Medical, Dental, Vision 25/75 Dependents

Short Term Disability, AD&D, and Life Insurance 100% company paid

Team Member Referral Bonus