Quality Engineering (Assembly / Manufacturing)

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. Together, we make a difference in the lives of our patients and customers. This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. Alcon is looking to hire a Quality Engineer I to join our Global Technical Service Quality team in Lake Forest, CA. The Quality Engineer I will be responsible for development, modification, application and maintenance of quality standards and processes applicable to Technical Services. This role collaborates with Global Technical Service, Warehousing, Field Service, Clinical Application Specialists, and Equipment manufacturing teams to ensure quality standards are in-place and applied in respective operational environments. This position will primarily support Alcon's surgical and diagnostic devices.
Support implementation and maintenance of quality processes related to Global Technical Services operations.
Provide quality support for field service, technical support, and clinical application activities by analyzing field service and product quality data to identify trends and improvement opportunities.
Support product lifecycle activities by providing quality input for serviceability, reliability, and field performance.
Ensures performance and quality of products conform to established standards and agency guidelines resulting in exceptional customer experience.
Drives continuous improvement of Technical Service Business and Technical processes.
Champions technical investigations of product and process quality issues.
Ensure corrective measures comply with applicable standards and support high-level product performance requirements.
Leads development and provides guidance on equipment, process, and software verification and validation.
Devises, qualifies, and implements procedures used for inspection and testing of Alcon surgical equipment, sub-assemblies, and related Alcon products.
Develop methodology to measure key product performance, compliance, and other quality metrics for Global Technical Service.
Provides support as subject matter expert for internal audits and external audits and inspections.
Bachelor's Degree or Equivalent years of directly related experience (or high school +8 yrs; The ability to fluently read, write, understand and communicate in English
Travel Requirements: Relocation assistance: Sponsorship available: Bachelor's degree in engineering, Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline.
Experience in Quality Engineering, Manufacturing Engineering, Service Engineering, Technical Services, or a related function.
Knowledge of quality systems and engineering principles.
Experience within the medical device, healthcare, biotechnology, or regulated manufacturing industries.
Experience with quality metrics, trending, and statistical analysis tools.
Familiarity with SAP, PLM, or other quality management systems.
See your career like never before with focused growth and development opportunities!
Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Alcon's Total Rewards programs are designed to align incentives with business objectives, support our values, and deliver longterm value. Our benefits offerings are designed to support associates and their families across key life events, including programs that promote health and wellbeing, provide financial security, and support retirement planning.

Actual compensation may vary based on factors such as experience, skills, location, and internal equity, and may fall outside the posted range.
Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.