Head of Product Management and Design

Software Guidance & Assistance, Inc., (SGA), is searching for a Product Manager for a contract assignment with one of our premier SaaS clients in San Jose, CA. Adobe Brand Intelligence (ABI) uses an AI-powered intelligence layer to learn a company's brand and content standards, then assemble and validate marketing content against them. We are extending ABI beyond visual brand compliance to textual and content compliance with externally codified regulations, specifically pharmaceutical and medical marketing.
We need a Product Manager who knows MLR (Medical, Legal, and Regulatory) review and governance from the inside, to build and manage an AI-assisted compliance validation solution for pharma and life sciences. The goal is for marketing content to reach MLR review already compliant by design, with fewer review cycles. You will own the product from requirements through pilot to launch, working with the ABI engineering team and top global pharma customers.

Define requirements with MLR customers. Run discovery with reviewers, brand, medical, legal and regulatory teams. Work with MLR experts and engineers to understand how to codify regulatory requirements and cover claims and references, fair balance, ISI/SSI, label consistency, disclaimers, disclosures, and channel rules.
Decide where AI helps and where it must not. Write requirements and user stories, prioritize the backlog, and work daily with engineering, design and data science.
Understand buyers, influencers and users, budget ownership and buying cycles, and competitive alternatives. Define Adobe's differentiation and right to win, and support pricing and positioning.
Build a reusable life-sciences approach, and identify how it could extend to other regulated industries such as financial services and regulated consumer goods.

Product management experience building and shipping enterprise SaaS software, ideally AI/ML, content or workflow products, including writing requirements and working with engineering in an agile environment.

• Customer discovery and market analysis: based on interaction with customer practitioners and senior leaders, ability to define personas, buyer/influencer/user mapping, competitive analysis, and clear communication to senior leadership.
• Hands-on MLR/PRC experience in pharma, medical devices, biotech industries - such as ad-promo/regulatory reviewer, medical reviewer, MLR operations lead, or a product owner for MLR or promotional-review tooling.
• Familiarity with HCP and DTC materials across channels: email, web, social, banners, IVAs
• Credibility with senior MLR, legal and regulatory stakeholders: ability to explain AI-assisted human-in-the-loop compliance validation across customer organizations.
• Masters in relevant field.
• NDA required with customers. Customer data stays in customer-approved environments.
• No current work for the end customer or for a competing AI vendor. Modular content or claims-library strategy

We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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