SERVICE ESTIMATOR / PLANNER

Job Description Michael Jordan Nissan in Durham, NC is looking for a full-time Experienced Collision Estimator - Repair Planner to join our growing team. If you're ready to take ownership of repairs, build strong customer relationships, and grow with a respected organization, apply today!As our Experienced Collision Estimator - Repair Planner, you'll earn competitive hourly compensation based on experience and performance. Health insuranceDental coverageEye careLife insurance401(k) planEmployee pricingTHE TYPE OF EXPERIENCED COLLISION ESTIMATOR - REPAIR PLANNER WE'RE LOOKING FORWe're searching for someone who can meet the following qualifications:Valid driver's licenseProficiency with CCC ONEWorking knowledge of OEM repair procedures and modern vehicle technologyExcellent organization, documentation and customer-service skillsAbility to manage multiple repairs effectivelyProfessional appearance, positive attitude, and dependable attendanceAt least three years of collision estimating or repair-planning experience and DRP experience are preferred.WHAT IT'S LIKE TO BE OUR EXPERIENCED COLLISION ESTIMATOR - REPAIR PLANNERThis is a full-time position, with shifts varying within normal business hours.You'll research OEM repair procedures, identifying scanning and calibration requirements, handling supplements and insurance documentation, and maintaining proactive communication with customers and insurance partners. You'll also collaborate closely with technicians, parts and paint teams, vendors, and management to monitor repair progress, address potential delays, follow up on opportunities, and ensure every repair meets expectations for customer satisfaction, cycle time, profitability, and compliance.We're a premier car sales and service dealership in Durham, NC. Our team takes pride in offering an incredible lineup of new and pre-owned Nissan models and top-notch service and parts. Our staff values the strong work-life balance we promote, making us a great place to develop your career while maintaining personal well-being. Our initial application process is fast, simple, and mobile-friendly.