REMOTE! CLIENT SERVICE REP

Remote Client Success Specialist

Work Arrangement: 100% Remote (U.Residents Only)

100% Remote | Flexible Schedule | Professional Growth

Are you passionate about helping people while building a career that offers flexibility, growth, and unlimited potential?

AO is seeking enthusiastic, self-motivated professionals to join our growing team as Remote Client Success Specialists . In this fully remote role, you'll provide exceptional client support, build meaningful relationships, and help working families better understand the benefits available to them—all while enjoying the flexibility of working from home.

Whether you're launching a new career or bringing experience in customer service, client relations, healthcare, retail, or sales, we provide the training, mentorship, and support you need to succeed.

No prior insurance experience is required. Comprehensive training and ongoing mentorship are provided.

For more than 70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, veterans, and their families.

As part of the Globe Life family of companies, AO continues to experience strong growth while investing in its people through leadership development, mentorship, and performance-based advancement.

As a Remote Client Success Specialist , you'll become a trusted resource for clients by providing personalized guidance, answering questions, and delivering outstanding service throughout their experience.

This role combines customer service, relationship management, and professional development within a collaborative, fully remote environment.

Client Success & Support

Meet with clients through Zoom and phone consultations

Assist clients with enrollment, policy updates, and service requests

Respond promptly to client questions and provide ongoing support

Build long-term relationships through consistent communication and exceptional service

Ensure compliance with company policies and applicable industry regulations

Participate in virtual training and mentorship programs

Strengthen communication, leadership, and client service skills

Collaborate with a supportive remote team

100% Remote Work

Flexible work-from-home environment

Modern virtual collaboration tools

Weekly Pay & Performance Incentives

Weekly performance-based compensation

Performance bonuses

Compensation is performance-based and varies according to individual production and results.

Comprehensive Training & Mentorship

Structured onboarding

Weekly virtual workshops

Medical reimbursement program for qualifying representatives

Company-supported life insurance

Union-supported work environment

Incentive travel opportunities for qualifying team members

Performance recognition and advancement programs

Strong customer service mindset

Ability to work independently while collaborating remotely

Basic computer proficiency and comfort using virtual communication tools

Customer Service

Financial Services

We value coachability, professionalism, and a commitment to helping others. Comprehensive training and mentorship are provided.

Computer or laptop

If you're looking for a flexible remote opportunity where you can help families, develop professionally, and build long-term success, we'd love to hear from you.

Deliver Exceptional Service.