Full Time Front Desk Receptionist

Description Position Summary: Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Front Desk Representative is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box.

Qualifications: High School Diploma. 2 years experience in a medical environment.

Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.

Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Verifying a valid authorization is present in the patient’s account in Athena.

Print any financial agreements or advanced beneficiary notices and obtain patient’s signature.

Process any required disability form payments.

Scan daily batches in Z drive and forward any documents for scanning to Patient Records.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

Full time opportunities available, with room for career growth and advancement.

Be part of this dynamic and growing high level Front Desk team!

All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.