Head of Design Operations

Reports to: Operations ManagerLocation: Armonk, NY
Holderness & Bourne is a fast-growing premium men’s golf apparel brand recognized for its timeless design, elevated quality, and modern take on classic style. We are committed to crafting apparel that blends performance, sophistication, and comfort—meeting the needs of discerning customers both on and off the course. Our team is passionate, collaborative, and dedicated to excellence across all aspects of design and development.

To support the company’s growth, we are seeking an Operations Supervisor who will oversee the Night Shift Operations. Reporting to the Operations Manager, this role will lead a shift supporting the embellishment, fulfillment, and distribution of products to meet our clients and customer’s needs.

Production Management
Create and execute a daily shift plan, assign labor appropriately, and address production barriers to meet production goals.
Lead daily pre-shift meetings, communicating clear updates and announcements to the team.
Monitor the order pipeline to ensure that order due dates are adhered to.
Oversee the picking, preparing, embellishment, finishing, and shipments of client and customer orders.
Assess process flows to identify waste, suggest and implement process improvements to improve operator efficiencies.
Ensure that order shorts are communicated effectively to the operations and customer service leadership teams.

Maintain a clean, organized shop floor (5S standards).
Ensure all safety and compliance training is completed, and safety protocols are adhered to.
Conduct performance reviews and manage shift scheduling/attendance.
Ensure all team compliance training is met.
Bi-Lingual, Ability to speak both English and Spanish.

• Bachelor’s degree in operations management, Industrial Engineering, or related field.
• 3-5 years of experience in a production, distribution, or warehouse fulfillment environment.
• Experience in embroidery is a plus.
• Experience with shop floor and/or warehouse management systems technology.
• Experience with leading, training, and developing warehouse associates.
• Proficient in Microsoft Office and similar software

• Full medical, dental, and vision insurance coverage
• Location / Travel Requirements