Sales Order Processor / Manufacturing

BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.

BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. The position is responsible for ensuring that customers receive complete, accurate and timely technical proposals, order acknowledgements, and function as the liaison between Sales Executives, internal departments, and customers.

Work with Sales Executives to coordinate technical reviews with customers, Engineering, and Operations to review the RFQ to determine scope and project risks.

Maintain proposal formats for use by Sales Executives, including structure, format, and accuracy of content.

Enter orders and billing plans in D365 F&O and maintain specifications for all sold jobs.

Coordinate, participate in and occasionally conduct customer visits.

Organize internal and external (when required) customer machine demos.

Participate in Sales kick-off/RBD meetings.

Assist Managing projects at larger revenue levels and/or with moderate risks, following the Committed L3 Playbook processes.

Future Project Management possible next step, once trained and proven capable.

Act as the single point of contact between Engineering, Operations, and Sales Executives, or directly with the customer to ensure project success.

Maintain integrity of customer data in Microsoft D365 CE.

Facilitate resolution of customer related financial issues, billing discrepancies, past due invoices and credit holds.

A high school diploma or equivalent is required.

Project Management experience preferred.

Excellent organizational, planning, and scheduling abilities

Proficiency in Microsoft Office

Experience in Microsoft Dynamics365 F&O and/or CE is preferred, but a willingness to learn it is required.

Ability to work within a CRM system (experience with CRM tool is highly preferred)

Ability to travel as required (minimal travel)

Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Collaborates - Building partnerships and collaborating with others to meet shared objectives.

Decision Quality - Making good and timely decisions that keep the organization moving forward.

Typically sits, grasps items and performs keyboarding for frequent operation of a computer

Occasional exposure to typical machine shop physical hazards

Travel by air or car occasionally