Head of Operations (Warehouse & Transport)

Operations Supervisor I - Swedesboro, NJ
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. Are you passionate about coordinating efficient outbound warehouse operations? Develop and maintain excellent customer service to internal and external customers at all times.
Promote positive relationship with clients by providing excellent customer service.
Plan the daily work schedule by reviewing existing work orders, arrival notices and instructions from customers.
Assign duties appropriate to warehouse staff.
Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment or staffing needs.
Train new staff in assigned duties, and quality management activities or delegate training responsibilities to experienced specialist.
Assign selective supervisory tasks as needed to experienced specialists acting as leads for lower level warehouse staff.
Monitor quality and quantity of jobs performed throughout the day, providing advice and guidance as necessary.
Hold regular meetings with warehouse staff to assess group's overall status.
Provide responsible supervision and control for all department activities.
Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.
Education and Experience: High School Diploma or GED; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline or equivalent combination of work experience and education, preferred. Minimum one year of supervisory or management experience. Proven knowledge and experience in dock operations.
Forklift Driver Certification. Ability to drive and or operate a forklift, hand truck and pallet jack. DOT Dangerous Goods/Hazardous Materials Certification.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Effectively participates in and/or supervises department projects related to assigned area of responsibility.
This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
We value your professional and personal growth. We share the same passion to deliver world-class solutions to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.