Field Service Engineering

I'm looking for a senior technical field professional responsible for leading complex installation, commissioning, maintenance, troubleshooting, repair, and modernization activities for medium- and high-voltage switchgear systems. This role serves as the on-site technical authority, ensuring safe execution of work, delivering high-quality customer support, leading field teams, and providing technical guidance to junior engineers and technicians.

The successful candidate combines advanced electrical and mechanical expertise with strong leadership, communication, and problem-solving skills to support critical power infrastructure across industrial, utility, commercial, and mission-critical environments.

iesLead field installation, commissioning, maintenance, and service activities for medium- and high-voltage switchgear systems, including air-insulated switchgear (AIS), gas-insulated switchgear (GIS), metal-clad and metal-enclosed switchgear, circuit breakers, protective relays, bus systems, current transformers (CTs), potential transformers (PTs), and control power equipme

Plan and perform advanced diagnostics to identify and resolve electrical, mechanical, and protection/control system issues, including intermittent faults and complex system interactio

Conduct or oversee acceptance testing, preventive maintenance, and condition-based testing, includi

ng:Insulation resistance test

ingHipot and VLF testing (where applicab

ingBreaker timing and travel analy

ionCommission protective relay systems and perform end-to-end functional verification using approved settings, logic, and engineering documentati

Interpret, verify, and update electrical drawings, wiring diagrams, one-line diagrams, logic diagrams, and as-built documentati

Ensure strict compliance with electrical safety requirements, including Lockout/Tagout (LOTO), arc-flash protection, energized work restrictions, job hazard analyses, and permit requiremen

Troubleshoot and repair control circuits, auxiliary systems, interlocks, close/trip circuits, charging motors, heaters, communications equipment, and related control componen

Direct corrective maintenance activities including breaker overhauls, mechanism adjustments, alignment, lubrication, SF6 gas handling (where applicable), and component replaceme

Provide technical leadership during planned outages, commissioning events, emergency response, and equipment recovery efforts while communicating progress, risks, and mitigation plans to stakeholde

Produce detailed field service reports, commissioning documentation, testing records, punch lists, and nonconformance reports while ensuring customer acceptance and project closeo

Coordinate with engineering, project management, manufacturing, and supply chain teams regarding technical issues, warranty support, replacement parts, and root cause investigatio

Mentor junior engineers and technicians by reviewing work quality, providing technical coaching, and promoting best practic

Deliver customer training covering equipment operation, maintenance practices, and safety consideratio

Identify equipment modernization and upgrade opportunities, including retrofit solutions, protection system improvements, and digital monitoring enhancemen

ionsAssociate's or Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electromechanical Technology, or equivalent practical field experie

Demonstrated experience leading field service teams during complex commissioning and maintenance proje

Strong understanding of electrical safety standards, including NFPA 70E, OSHA, or applicable regional regulati

Proficiency interpreting electrical schematics, wiring diagrams, and one-line drawi

Ability to prepare accurate technical reports, testing documentation, and service reco

Valid driver's license and ability to travel extensiv

tionsExperience commissioning digital protection relay systems and IEC 61850/GOOSE communication netw

Familiarity with power system studies including coordination, short-circuit analysis, arc-flash studies, and field valida

Experience with major protection relay platforms such as SEL, GE Multilin, ABB/Hitachi Energy, Siemens, or equiva

Experience supporting multiple switchgear and circuit breaker manufactu

litiesExpert troubleshooting skills across switchgear mechanical systems, electrical equipment, and protection and control sy

Ability to develop commissioning procedures, execute functional testing, validate I/O, and verify sequences of oper

Strong customer service and communication skills with the ability to explain technical issues to both technical and non-technical audi

Proficiency using electrical test equipment and ensuring calibration and safe testing prac

Excellent planning, organization, and prioritization skills while managing multiple concurrent field activ

Experience leading structured root cause investigations and implementing corrective and preventive ac

Proficiency with Microsoft Office applications and electronic field reporting sy

ditionsPrimarily field-based at customer facilities including industrial plants, utilities, substations, commercial buildings, manufacturing facilities, and data c

Travel requirements typically range from 50% to 80%, including overnight travel, weekends, and emergency call-out s

Work may involve confined spaces, elevated work platforms, varying environmental conditions, rotating machinery, and work around energized electrical equipment in accordance with established safety proc

Required to wear appropriate personal protective equipment (PPE), including arc-rated clothing, hard hats, safety glasses, gloves, hearing protection, and fall protection when appl

Ability to transport testing equipment an

Ability to distinguish conductor colors, indicator lights, and read electrical instruments and d

echnologyCircuit breaker test equipment including timing and travel analyzers, micro-ohmmeters, insulation resistance testers, hipot and VLF systems, relay test sets, and primary injection e

Digital multimeters, clamp meters, torque tools, mechanical gauges, alignment tools, and specialty electrical service e

Laptop-based relay configuration and commissioning software, serial and Ethernet communication tools, and network diagnostic appl

Electronic document management systems, field service reporting software, and mobile workforce appl

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