CNA - Medical Flex

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and communities.

Who we are defines how we care:

A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference.

Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers.

Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences.

Financial Stewardship: Using sound judgement to make responsible financial decisions; Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.

Prepare equipment and supplies for clinical procedures such as aspirations,injections, and X-rays.

Coordinate patient surgeries including scheduling, insurance coverage and pre-certification for surgeries if needed.

Respond to patient and payor phone calls.

Order and maintain clinical and office supplies and equipment.

Inspect and adjust bandages and equipment

Provide patient instructions on cast/splint care

Maintain patient files in the EHR and document as necessary.

You have a current and unencumbered MA Certification through a sanctioned third-party, such as The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists.

You have at least one year of experience working as a medical assistant. Experience in an orthopaedic environment is a plus.

You are passionate about providing excellent care and compassion to our patients and their families

You are able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.

You are flexible. You have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner

Inspired to perform without outside help

Inspired to perform well when granted the ability to set your own schedule and goals