Housekeeper/Room Person
KSL Resorts
As a Room Attendant/Housekeeper, you are responsible for cleaning guest rooms and other public areas to uphold the hotel's service standards. You are a team player who is dedicated to completing all job functions while maintaining excellent customer service and positive coworker interactions. The Room Attendant/Housekeeper should enthusiastically carry out all instructions from supervisors and follow safety procedures to provide the most enjoyable guest experience.
Ensure bathrooms are clean and fully stocked with guest supplies.
Dust and clean walls, windows, inside of sliding door.
Complete special projects of a deep cleaning nature.
Ensure linen cart is stocked with needed supplies and tools.
Anticipate guests' needs, respond promptly and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures.
Complete reoccurring projects to ensure rooms are housekeeping department cleanliness.
Return and restock cart at end of shift.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Follow all additional duties as assigned by management.
Understand the mission, vision, and goals of the hotel.
Must be able to prioritize and work efficiently with limited supervision.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
understand a guest's service needs; Satisfactorily communicate with guests, management and co-workers to their understanding.
Experience: Minimum 3 months experience in housekeeping or relevant experience
Additional: Will be required to work flexible scheduled shifts based on business needs
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: View email address on click.appcast.io Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace
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