Full Stack Software Engineering

Location: USA Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.
In this role as a Software Development Engineer III - Full stack or BE , you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. You must be a team player, motivated, ambitious and eager to grow through building and successfully delivering industry-shifting products.
You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice product with a focus on stability and innovation.

Architect, Design and implement business software and underlying APIs
Work with Product Management to create delightful user experiences
Create platform-independent code that can be run on multi-browser, multi-OS environments
Play a critical role in all architecture, coding, testing, and deployment decisions.
Collaborate with peers on specifications, code reviews, and testing.
Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
Communicate with customers and partners to be able to provide business value and engineering value to the problems at hand.
Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.
8+ years of experience building enterprise-class multi-tenant application platform

• 5+ years of experience in Java programming and Spring Boot-style frameworks
• 2+ years of experience in TypeScript, Javascript, Node.js or equivalent frameworks
• 3+ years of Experience building distributed RESTful microservices
• 3+ year of experience with technologies such as Kafka, Redis, Elasticsearch, NoSql, MongoDB, MySQL, Postgres, Firestore
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Strong experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure
• Experience with Agile development methodology
• Experience with Linux and Windows administration
• Bachelor's degree in Computer Science or related field

Experience building interactive UI with Angular/Vue
Experience building voice and messaging applications
Experience integrating telephony, CRM, or CTI applications.
Experience with reactive programming
We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.
Medical, Dental, and Vision Insurance: Access to wellbeing resources and programs including our EAP plan. Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
Financial Security & Growth

~401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis

Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
Paid Public Holidays.
Generous Parental Leave Policy: Remote-First Model: This role is fully remote (#LI-Remote ), offering excellent work-life balance and flexibility. As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.
We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.
LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information.