Overnight Attendant

About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.

Operate point-of-sale systems and handle cash, credit, and vouchers accurately

Monitor arcade floor for safety concerns and address security risks when observed

Answer guest questions about games, activities, and merchandise

Load tickets and prizes into machines and restock merchandise displays

Demonstrate and explain arcade games or products to guests

Handle guest complaints professionally and escalated when necessary

Clean games, tables, counters, and shelves to ensure a tidy environment

Conduct inventory and assist with stocking items

Support minor game maintenance and assist with moving games or equipment

Requirements Key Responsibilities High school diploma or equivalent required

Ability to work flexible shifts, including nights, weekends, and holidays

Basic math and cash-handling skills