Virtual Insurance Professional

Insurance Verification Specialist (Remote)
Employment Type: Full-Time | Remote
Under minimal supervision, the Insurance Verification Specialist is responsible for verifying patient insurance benefits, ensuring accurate demographic and eligibility information, and supporting the financial documentation process. Contact insurance companies to verify patient benefits.
Complete insurance verification and reimbursement/liability summary forms.
Review and update patient demographic and insurance information as needed.
Document a brief summary of insurance verification in each patient account.
Scan and forward completed benefit and liability information to the appropriate office.
Prepare financial folders with enrollment cards, liability forms, and demographics.
Track account activity using Excel spreadsheets.
Maintain accurate insurance, demographic, and eligibility data in the system.
Ensure patient confidentiality and compliance with clinic/corporate policies.
Support other business office functions as needed.
High school diploma or equivalent required.
At least one year of medical business office experience, including insurance procedures and patient interaction.
Manual dexterity for operating office equipment (keyboard, calculator, copier, etc.).
Vision correctable to 20/20 and normal hearing for phone communication.
Prolonged computer screen viewing and typing required.
Remote work setting with frequent interaction via phone and electronic communication.