Head of Client Support Services
Greystar
- # Service Supervisor - SeacrestApplylocations: Seacrest, San Clemente, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R0192927**ABOUT GREYSTAR**Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit DESCRIPTION SUMMARY**This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.**JOB DESCRIPTION****Property Type: Stabilized****Unit Count: 368 Schedule: Monday-Friday; 9am-6pm \*subject to change depending on business needs.****Requirements: 3-5 years of maintenance supervision experience required.** **Yardi experience required.****Housing Discount: This position is eligible for 100% housing discount.**• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. • Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. • Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. • Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. • Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. • Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. • Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. • Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.**BASIC KNOWLEDGE & QUALIFICATIONS:** • High school diploma, GED, or related experience and training. • Experience in property management maintenance, other building maintenance, or related trade. • Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. • Ability to apply principles of logical thinking to define and correct problems. • Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. • Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. • Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use. Property management system experience preferred. • Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: • Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. • Incumbents must have all certifications as required by State and Local jurisdictions. • Incumbents must have a valid driver’s license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). • Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.
- J-18808-Ljbffr Greystar
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Head of Client Support Services in San Clemente, CA vacancy
$35.5 - $37.5 per hour
...position is eligible for 100% housing discount. RESPONSIBILITIES Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in...SuggestedFor contractorsWork at officeLocal areaImmediate startWorldwideMonday to FridayFlexible hoursWeekend workAfternoon shift$35.5 - $37.5 per hour
...integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300...SuggestedFull timeFor contractorsWork at officeLocal areaImmediate startMonday to FridayFlexible hoursWeekend workAfternoon shift$35.5 - $37.5 per hour
...integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300...SuggestedFull timeFor contractorsWork at officeLocal areaImmediate startMonday to FridayFlexible hoursWeekend workAfternoon shift- Oakmont Management Group is looking for a Regional Operations Specialist in Dana Point, California. This vital role involves managing operations at communities while ensuring budget compliance and resident satisfaction. The position requires RCFE license and travel throughout...Suggested
$75k
...exercise practitioners. Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members,...SuggestedDaily paidFull timePart timeFlexible hoursEŌS Fitness
San Clemente, CA3 days ago$18.9 - $27.9 per hour
...Operations Supervisor We're building a world of health around every individual — shaping a more connected, convenient and compassionate... ...loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor...Hourly payFull timePart timeSeasonal workFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Capistrano Beach, CA3 days ago- ...implement improvements and cost saving procedures in operations. You will be responsible for continuous process improvements and personnel skills, equipment and facilities use and replacement, and development and marketing of better maintenance and contracting services....
US Department of War
San Clemente, CA3 days ago - Job Description Job Description Position Overview Memory.net is seeking a highly motivated and adaptable Operations Support Associate to join our Quality Control and Logistics team. This multifaceted role is designed for a disciplined professional who excels ...Hourly payWork at office
Memory.NET
San Clemente, CA5 days ago $85k - $100k
Operations Manager | Orange CountyAlter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego.Schedule: Full-Time | Monday - Friday, 8:30 AM - 5:00 PM (Flexibility required...Full timeLocal areaImmediate startMonday to FridayShift work$25 per hour
...from entry through delivery. This position is ideal for someone who is highly organized, detail-oriented, and experienced in customer service, order management, and logistics. The role works closely with grocery retailers, foodservice partners, and internal cross-...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startSambazon Inc
San Clemente, CA27 days ago$25 per hour
...Operations Coordinator for a temporary assignment. This full-time position involves managing customer orders, providing exceptional service, and supporting logistics operations. The ideal candidate has at least 2 years of relevant experience, excellent communication...Hourly payFull timeTemporary work$75k - $105k
...implementing training programs for drivers including driving technique, truck maintenance, product delivery, ticketing, payments and customer service Personnel management experience, i.e., interview and selection, performance reviews, wage issues, discipline and legal...Full timeWork experience placementWork at officeLocal areaCalPortland
Dana Point, CA18 hours ago$24 - $27 per hour
...Liberty Military Housing Service Coordinator Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service...Hourly payFor contractorsLiberty Military Housing
San Clemente, CA8 hours ago$18.5 - $30.2 per hour
...people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes... ...and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members...Hourly payFull timeWork at officeFlexible hoursNight shiftWhole Foods Market IP. L.P.
Laguna Niguel, CA1 day ago- Dormont Manufacturing Co in San Clemente, California is looking for an Operations Manager to oversee the Service team and ensure operational excellence throughout our gym. Responsibilities include managing customer service, hiring and training staff, and maintaining compliance...
- Australia-Employment is seeking a Global Transportation & Logistics Specialist based in San Clemente, CA. The role involves managing day-to-day freight operations and coordinating shipments across various modes of transport. Ideal candidates will have over 3 years of experience...
- ...leadership skills and operational management. The role includes managing a team, financial oversight, and maintaining high-quality service standards. The ideal candidate will have 5+ years of industry experience, management experience, and be proficient in MS Office. Competitive...
- Insurance Office of America is looking for a Branch Operations Manager - Commercial Lines in Dana Point, California. This role requires significant leadership in managing operations, financial goals, and team performance while spending considerable time in account management...Work at office
$85k - $100k
Alter Management LLC is seeking an Operations Manager to oversee residential operations for multiple facilities across Orange County, including Dana Point. This role requires a strong leader to ensure excellence in daily operations and compliance with all relevant regulations...$26 per hour
...Clemente, California. This full-time role assists in delivering clean and functioning facilities while ensuring excellent customer service. The Assistant Manager coordinates staff schedules, responds to member feedback, and ensures compliance with safety regulations. Applicants...Hourly payFull time- Jobot is looking for a Global Freight & Logistics Specialist based in San Clemente, California. In this high-impact role, you will manage end-to-end freight operations, coordinate shipments, and ensure compliance with international shipping regulations. The ideal candidate...
$20.9 - $26.1 per hour
...'s in San Clemente is hiring an Assistant Store Manager to support daily operations, manage sales, and ensure exceptional customer service. The ideal candidate will have at least 3 years of retail or sales management experience, excellent communication skills, and a strong...Flexible hoursShift work- Jobot is seeking an International Freight Management Specialist in San Clemente, California. The role involves managing global freight operations and optimizing logistics processes. With a minimum of 5 years experience, the ideal candidate will lead vendor negotiations,...
- AppleOne Employment Services is seeking a Freight Management Specialist for a full-time direct hire position in San Clemente, CA. The role involves coordinating global freight operations across multiple transportation methods, with a focus on efficiency and compliance....Full timeFlexible hours
$165k - $175k
...and direct Community Directors to meet the expectations and requirements of the Company including financial management, excellent service, and team member relations. Guide and lead marketing and sales efforts to meet or exceed targeted census goals in a timely manner and...Work experience placement- Senior Project Manager – R&D / Medical Device We are seeking a Senior Project Manager to support the Consumables R&D organization across Infusion, Oncology, Vascular Access, and Pain Management business units. This role will manage complex cross‑functional projects in ...
Intelligence and National Security Alliance
San Clemente, CA18 hours ago - ...Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer... ...motivates Team Members in a manner that sustains a high pe...Customer Service, Supervisor, Customer Experience, Service, Retail, Grocery...Full time
Whole Foods
Laguna Niguel, CA3 days ago $185k - $195k
...oversight to Executive Directors. Directly supervise, evaluate, train, and coach Executive Directors to maintain high standards of care, service, financial and occupancy expectations using established company policies and procedures in compliance with state and local...Work at officeLocal areaRelocationHome officeFlexible hoursOakmont Management Group
Mission Viejo, CA4 days ago$19.5 per hour
...Summary By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the... ...subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match...Hourly payFull timeTemporary workFlexible hoursLife Time Fitness
Laguna Niguel, CA1 day ago$19.75 - $28 per hour
...dotted line to Executive ChefJob Summary: The Food & Beverage Supervisor is responsible for supervising the hotel’s Food & Beverage operations... ...of all F&B outlets, ensuring alignment with brand and service standards.Collaborate with the Food & Beverage Manager on menu...Seasonal workLocal areaFlexible hoursNight shiftWeekend workHilton Garden Doheny
Dana Point, CA18 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Client Support Services. Be the first to apply!
Related searches
- support San Clemente, CA
- medical support San Clemente, CA
- server support San Clemente, CA
- app support San Clemente, CA
- community support San Clemente, CA
- admin support San Clemente, CA
- confidential administrative support San Clemente, CA
- software support San Clemente, CA
- field support San Clemente, CA
- support services San Clemente, CA