Parts / Inventory Counter Sales

Parts Counter SalespersonCustom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress.At CMS, you'll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team.The OpportunityWe are currently seeking a Parts Counter Salesperson responsible for processing customer orders and responding to customer's inquiries. Must have attention to detail, be customer service oriented and work well with others. This position needs a self-motivated team player who can be an active part of our team and seeks remedies to ensure customer satisfaction and retention.ResponsibilitiesConducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.Promptly identify parts and process quotes & orders for customers.Actively makes customers aware of product promotions.May load and unload shipment of parts, supplies, and equipment.Responds to customer inquiries, questions, or concerns regarding products or services.Records inventory discrepanciesFollows up with customersDetermines best method to resolve customer issuesDevelop & maintain relationships with customers and our business partnersExhibits strong organizational and customer service skills.Flexibility to work overtime/weekends, as required.The Required ProfileHigh school diploma or GED equivalentComputer skills are essential, HVAC Parts background is preferredHVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.Ability to deal with problems involving several concrete variables in standardized situations. Environmental RequirementsWill be required to work in an office environment and possibly, occasionally in the field.Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. CMS is an Equal Opportunity EmployerEmployment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.