Senior Systems Engineering Support

Senior System/Network Engineer
Fully Remote (must be able to work Eastern or Central time hours)
Role Type: Contract - 9 months, with potential to extend to 12 months or longer.

Our client is a financial technology company providing payment processing and technology solutions to the financial services industry, serving more than 9,000 customers nationwide with a portfolio of 300+ products. The company has supported remote work for its associates even before it became an industry norm, while still maintaining an active, connected office culture through regular team events and celebrations. Associates can expect a collaborative environment that balances serious, high-availability technical work with a strong emphasis on team culture and employee engagement.
Under minimal supervision, the Senior System/Network Engineer is responsible for designing and maintaining systems that ensure acceptable availability, stability, and response time for customers. This includes systems spanning the data center, network, operating system, product development, mail server, application server, and groupware environments. The role carries significant ownership - from architecting infrastructure solutions to writing the security policies and procedures that govern them - and requires sound independent judgment when evaluating complex, variable technical problems.
This position also includes participation in a 24x7 on-call support rotation, as well as ownership of backup/restore testing and periodic disaster recovery (DR) plan testing. The Senior System/Network Engineer will work alongside other support groups on server-based applications, evaluate new technology solutions, and provide limited field supervision of technical objectives. Designs networks, such as LAN, WAN, Internet, and/or data networks.
Proposes and implements system enhancements (software and hardware updates) to improve system performance and reliability.
Writes environment security policies.
Writes system procedures, policies, and guidelines.
Participates in on-call 24x7 support rotation.
Manages and performs essential functions required for effective system backup and restore testing.
Manages and performs periodic recovery testing of DR plans.
May assist support groups with applications installed on various servers.
Performs limited field supervision of technical objectives.
Minimum of six to nine years of experience in systems/network administration or a related field, or an equivalent combination of education and experience.
Demonstrated ability to resolve complex issues and work on complex, diverse projects requiring in-depth evaluation of variable factors.
Able to troubleshoot and resolve customer problems in a timely manner.
Excellent verbal and written communication skills, with strong customer interaction skills.
Able to work extended and/or flexible hours/shifts as business needs dictate.
Able to travel occasionally, including overnight, as needed.
Bachelor's degree (BA/BS).
Bachelor's degree (BA/BS) preferred.

Data center environment with below-normal temperatures.
Extended and flexible hours/shifts as business needs dictate.
Occasional overnight travel required.
Ready to bring your systems and network engineering expertise to a high-impact, fast-paced environment? Apply now to be considered for this fully remote contract opportunity!
Keywords: Systems Engineer | Network Engineer | IT Infrastructure | LAN/WAN | Disaster Recovery | 24x7 On-Call | Data Center | Remote Contract | Senior Engineer | Fintech