Restaurant Server/Busser
The Ballantyne, A Luxury Collection Hotel
Server Assistant
The Server Assistant plays a critical support role in delivering exceptional dining experiences. This position assists Servers and the kitchen team by ensuring timely food delivery, maintaining clean and organized dining areas, and anticipating guest needs. The ideal candidate thrives in a fast-paced environment and contributes to seamless service through teamwork, efficiency, and attention to detail.
Key Responsibilities
Guest Service & Support
Assist Servers in providing friendly, attentive, and efficient guest service
Deliver food and beverages from the kitchen to guest tables accurately and promptly
Maintain food quality, presentation, and temperature standards
Respond to guest requests and assist with basic guest needs as needed
Table Maintenance & Dining Room Operations
Set, clear, and reset tables with appropriate tableware, glassware, and condiments
Remove used dishes, utensils, and debris promptly to maintain cleanliness
Refill water, bread, and other table items as assigned
Maintain cleanliness and organization of dining and service areas
Kitchen & Operational Support
Support kitchen staff with plating, running food, and other service-related tasks
Follow all food handling, sanitation, and safety procedures
Assist with stocking service stations, supplies, and equipment
Ensure work areas remain clean, organized, and well-stocked throughout service
Teamwork & Communication
Work collaboratively with Servers, bartenders, and kitchen staff
Communicate clearly and efficiently during service periods
Contribute to a positive, respectful, and supportive team environment
Qualifications
Previous experience in a restaurant or hospitality environment preferred
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced setting
Attention to detail and strong organizational skills
Ability to lift and carry trays, dishware, and service items
Ability to stand and walk for extended periods
Food Handler's Certification or willingness to obtain
Perks & Benefits
Medical, Dental, and Vision Insurance
Hotel Discounts
Paid Time Off
Employee Assistance Program
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be added at any time with or without notice.
The Ballantyne, A Luxury Collection Hotel
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