Front Desk Receptionist/Customer Service Full Time

Water's Edge Dermatology, an AQUA Dermatology portfolio practice , is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Adheres to the Our Mission Statement, Credo, Service Goals, and Values always provide exceptional customer service.

Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collect and apply to payments of services and products.

Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.

Ensures a positive experience for each patient through excellent customer service practices.

Sends out and receives medical records and referrals for patient care.

Keeps the reception area clean and organized.

Shift: Full-Time

Life insurance

• PTO and Paid Holidays
• Medical, Dental, & Vision Insurance
• High School diploma or equivalent
• Strong customer service background
• 1-to 2 years of Medical Reception experience is preferred

Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!