Guest Service Host (Overnight Shift)

Host – Alternate Ending Beer Co.
Reports To: General Hospitality Manager & General Operations Manager Location: Alternate Ending Beer Co. – At Alternate Ending Beer Co., the host stand is more than a check-in point, it sets the tone for the entire guest experience.
We are seeking a Host to oversee front-door hospitality, pacing, reservation flow, and guest communication while helping create a warm, organized, hospitality-driven environment. The ideal candidate is organized, proactive, hospitality-focused, and comfortable balancing both guest interaction and behind-the-scenes planning.
The Lead Host plays a critical role in shaping the pace, energy, and hospitality experience of every service.
Host Rate: $12/hour + tips (guaranteed minimum effective rate of $18/hour)
Additional training, merch support, or approved admin projects compensated at the administrative rate
Maintaining a strong and consistent presence at the host stand during peak service
Balancing server sections fairly and effectively
Helping ensure smooth transitions throughout service
Pre-Shift Planning & Communication
Flagging large parties and potential operational challenges
Identifying projected rush periods
Prior to service, the Lead Host will briefly communicate key information to the service team, including:

Large parties
This role is expected to lead proactively, not simply react during service.
Help maintain organization of merchandise storage and displays
Identify low stock levels
Work toward building a streamlined and repeatable inventory process
Training & Team Development

Assist in onboarding and training new hosts
Model hospitality standards and professionalism
Support consistency in guest-facing communication and service
Strong communication and hospitality instincts
Restaurant or hospitality experience preferred
At Alternate Ending, hospitality matters. We believe every guest interaction is a touch point, and the Lead Host plays one of the most important roles in shaping that experience.
Flexible availability required, including days, nights, weekends, and holidays
Knowledge of food, beverage, and hospitality service standards
Knowledge of POS systems and basic computer skills
Craft beer knowledge a plus; Cicerone Level 1 certification encouraged, but not required
Positive, hospitality-driven attitude with a professional appearance and demeanor
Enthusiasm for hospitality and for the Alternate Ending experience
Occasionally works in outdoor weather conditions