Head of Programme Management

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja At SharkNinja, we're building an AI-native culture. About the role The Social GTM Manager sits at the center of SharkNinja's social ecosystem, ensuring our organic, influencer, paid social, affiliate, creator commerce, listening, and analytics teams operate as one integrated growth engine.
This role is equal parts strategist, operator, and connector. You will translate business priorities into coordinated social activation, ensuring product launches, retail moments, campaigns, creator programs, media investments, and commercial priorities are aligned and executed seamlessly across channels.
Working across Social, Media, Brand, Retail, E-Commerce, Communications, Product, and Analytics, you'll create the systems, planning processes, reporting frameworks, and operating rhythms that allow our teams to move faster, stay aligned, and maximize impact.
If you thrive on bringing order to complexity, love connecting teams around a common goal, and get energy from helping high-performing organizations operate at their best, this role is for you.
What You'll Do Own and maintain the global social GTM calendar across organic, influencer, paid social, affiliate, creator commerce, listening, and analytics.
Ensure creators, content, media, and commerce strategies are coordinated from planning through execution.
Cross-Functional Orchestration Serve as the primary liaison between Social and key business functions, including Brand, Media, Retail, E-Commerce, Communications, Product, and Analytics.
Surface risks, gaps, and opportunities early, helping teams proactively solve problems before they impact execution.
Ensure social plans are integrated into broader marketing and commercial initiatives.
Social Ecosystem Excellence Connect organic, influencer, paid social, affiliate, and creator commerce efforts into a cohesive full-funnel activation strategy.
Partner with Media teams to ensure creator, influencer, and organic content are leveraged effectively across paid channels.
Support the development of scalable playbooks, processes, and operating models that improve performance and speed.
Help evolve Social from a collection of channels into a measurable business growth engine.
Reporting & Business Intelligence Own reporting cadences across the social ecosystem, including weekly updates, launch recaps, monthly business reviews, and executive communications.
Build and maintain dashboards, scorecards, and reporting frameworks that provide visibility into activity, performance, and business impact.
Translate social performance into clear, actionable insights for leadership and cross-functional stakeholders.
Process & Operations Build and document workflows, launch processes, briefing templates, approval chains, and operational playbooks.
Identify operational inefficiencies and implement scalable solutions that improve visibility, accountability, and execution quality.
Manage intake processes and prioritization frameworks for social support requests.
Attributes & Skills (Requirements): 5+ years of experience in Integrated Marketing, Social Media, Marketing Operations, GTM, Program Management, or related disciplines.

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