Head of Transportation & Logistics

Logistics Manager Location: Pay: $62,000 - $65,000 (+ bonus potential)

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

The Logistics Manager provides functional guidance to employees regarding the planning and support of operations. This role ensures the operation complies with all applicable laws, government regulations, and internal policies and procedures.
Manage workflow, task execution, and the integration of all functions at the site.
Ensure all employees are trained and adhere to these policies, reporting any non-conformances for correction.
Train and guide Dispatch Agents in carrier selection, communication, and ensuring customer satisfaction.
Maintain proactive communication with customers regarding shipment status.
Act as the primary point of contact for carriers, building relationships, and expanding the registry of carrier companies to optimize cost and efficiency.
Document communication and follow-up efforts to ensure carrier performance meets customer expectations.
Monitor and record carrier performance, working closely with the Regional Logistics Manager to improve processes and services.
Evaluate employee performance, providing development opportunities and fostering a positive work environment.
Lead by example in delivering exceptional customer service and maintaining morale.
Attend meetings and ensure coverage during weekends, holidays, and long hours as needed.
Step in to maintain operations during the absence of key individuals in the department.
Degree in a related field or 5+ years of equivalent experience in transportation or logistics, including customer processing, route delivery procedures, transportation, brokerage, or 3PL environments.

• 2+ years’ experience in a manager/supervisor or lead position in traffic or a related field.
• Flexibility to work graveyard hours, weekends, holidays, and overtime as required.
• Proven leadership abilities with experience in coaching, counseling, and conflict resolution.

~ Computer System Skills:
Proficiency in Microsoft Word, Excel, Outlook, and related applications.
Knowledge of Transportation Management Systems (TMS) for load processing, quote requests, and shipment tracking.
Preferred experience with software such as TruckMate, PC Miler, Fleetmatics, or RoadNet.
Strong analytical skills, with the ability to extract, compile, and analyze data.
Bilingual skills are a plus.
Prolonged periods of sitting at a computer.
Distribution center environment with variable temperatures.

Accurate Personnel is here to help! Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.