Part-Time Head of Operations

Director - DC Operations DIRECT REPORTS: Manages a team of Operations Managers and up to 175 total associates across 4 shifts Get to Know the Role: Lead the operational, financial and cultural launch of a $40M, state-of-the-art automated Omni-Channel Distribution Center. As a greenfield startup, you will directly participate in building setup, systems installation, local leadership hiring and strategic site decisions. Once live, this facility will join AEO’s North American network—which processes 65,000 orders daily and serves 1,000+ stores across 81 countries—holding full P&L and operational accountability for all fulfillment, reverse logistics and support functions.
What You’ll Do: Startup Strategy & Site Launch Direct the site startup phase, overseeing facility setup, installation and integration of automated systems and local operational strategy
Recruit, hire and onboard a cohesive leadership team and foundational support staff to drive site readiness
Make critical, localized decisions on site policies, workflows and vendor partnerships to ensure a seamless launch
People Leadership & Engagement Serve as the visible site leader, prioritizing daily frontline engagement from day one to establish retention, morale and performance
Communicate clear site strategy, set shift priorities and cultivate an "Employer of Choice" culture across all shifts
Operational Excellence & Automation Lead operations across a highly automated facility, maximizing material handling technology to hit speed and efficiency goals post-launch
Support peak staffing, workflow execution and support function alignment (HR, LP, IT, Maintenance) to consistently meet or exceed SLAs and Cost Per Unit (CPU) targets
Maintain a safe, secure and respectful working environment across the site
Fiscal Responsibility & Strategy Manage the site P&L and operational budget to achieve cost targets and maximize ROI on the $40M facility investment
Develop long-term labor models, site expansion plans and continuous improvement strategies alongside vendor and engineering partners
Experience: 10-15 years of progressive leadership in large-scale retail, DTC or Omni-Channel distribution centers, including startup or greenfield facility launch experience
Hands-on experience overseeing site automation installations and directing operations within modern, highly automated facilities; Financial & Strategic Acumen: Proven track record managing $50M+ operating budgets and major capital investments
Education & Travel: Bachelor’s degree in Supply Chain, Business, Engineering, or equivalent experience; Willingness to travel as needed
Treat yourself to the best our brands offer!
Casual Dress Code: Come as you are (and stay comfy)
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); 401(k) retirement benefits; life and disability insurance; employee stock purchase program; Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. AEO may also provide discretionary bonuses and other incentives at its discretion

#