Instructional Design Professional Job

Instructional Designer
Department: Training & Enablement
Employment Type: Full Time
As an Instructional Designer, you will lead the design and delivery of learning content that builds AI fluency across Brivo’s employees and customers. You will assess skill gaps, build structured upskilling programs, create training content that helps learners adopt AI tools confidently and effectively in their day-to-day work, and adapt reseller content for an end-user audience.
Our Instructional Designer will also
Design and manage an internal AI training program with relevant curriculum, from foundational AI literacy through role-specific, applied AI skills
Execute the ADDIE course creation lifecycle for AI-focused elearning content:
Collaborate closely with the Instructional Design team and Subject Matter Experts (SMEs) across departments to identify AI upskilling needs and priorities
Partner with technical and product teams to ensure AI-related content is accurate, current, and relevant as tools and capabilities evolve
Create detailed storyboards and course design documents
Design and develop engaging content (elearning, instructional videos, microlearning, job aids) using various authoring tools, with a focus on AI training/upskilling and end user content
Iteratively review and update AI program content in a timely manner based on learner feedback, tool changes, and new AI capabilities
Launch and manage AI upskilling content in our learning management system (LMS), and track program adoption and completion
Utilize Generative AI tools to scale training content creation — including scriptwriting, use-case development, course summaries, and assessments
Conduct needs assessments specific to end-user training and modify and tailor some reseller-focused learning materials specifically for end users
Measure and report on program impact, using metrics and learner feedback to demonstrate the value of AI upskilling initiatives and end user training content
Collaborate with the Training & Enablement (T&E) team to organize content within shared workspaces
Demonstrated experience using Generative AI tools for content development (e.g., Experience using Articulate Rise and Storyline required
Experience with Camtasia or a similar tool for video creation and editing required
Outstanding writing and editing skills, time management, communication, and attention to detail required
Proven experience designing and delivering upskilling or capability-building programs required
Ability to translate complex, fast-changing technical concepts (especially around AI) into clear, digestible content required
Proven experience delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required
Bachelor’s degree (BA/BS) in a related field required
Experience building or supporting AI adoption, AI literacy, or digital transformation programs preferred
Ability to conduct and analyze results of a needs and/or gap analysis preferred

Experience using Asana or a similar project management system preferred
Experience with Google Suite and Apple products preferred
Experience creating learning videos and animations preferred
Experience creating technical training preferred
Cover letter and a link to an interactive portfolio demonstrating your experience with AI tools, containing at least one Articulate Storyline, at least one Articulate Rise, and at least one video project are required for this position. Applications will not be considered without this portfolio.
Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.
You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
The compensation for this full-time salaried role is between $80,000 and $95,000 USD. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions.