Sales Estimator (Full Time)

With $3+ billion in sales, over 1,000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

All qualified individuals are encouraged to apply, including individuals with disabilities and protected veterans.

The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.

Provide customer with accurate and timely information, guiding them through the repair process and ensuring they receive excellent customer service.

Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery.

Communicate all customer requests and needs to appropriate team members.

Provides positive energy when greeting customers in person and on the phone.

Attend training, information sessions and workshops recommended by Store Manager.

Maintain the store's KPI’s by maximizing role performance.

High School Diploma or equivalent.

Basic Computer Skills.

Must be willing to complete I‑CAR Training.

Basic Computer Skills.

Must be willing to complete I‑CAR Training.

Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week

6 paid holidays annually

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

401(k) Retirement Plan with company match

Employer‑Paid Short‑Term Disability & Life Insurance

Additional Voluntary Life Insurance

All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.

In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater.

Supplemental Pay: This position may also be eligible for bonus opportunities tied to individual or business initiatives. Applications are accepted on an ongoing basis.

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