Head of Operations Management (m/w/d)

DIRECTOR OF OPERATIONS, SWEAT DC

SWEAT DC is a five-studio fitness brand, four in DC and one in Baltimore, built on the idea that everyone belongs in a gym. We're growing fast, and we need someone to own the day-to-day so our founder can focus on culture and vision.

WHAT YOU'LL OWN:

Consistent operations across all five studios, same experience every visit Studio managers and front desk teams: hiring, coaching, performance Retention systems: save calls on cancels and pauses, at-risk member follow-up Labor management and scheduling: coach pay, class coverage, hitting labor targets by studio Budgets, labor, and P&L awareness by studio Building and documenting processes in Trainual so knowledge stops living in one person's head

WHAT YOU BRING:

Five-plus years running multi-unit operations. Fitness, hospitality, restaurants, or schools all countYou've managed budgets and led managers before You're a systems person who loves making things repeatable You care about people and the experience they have You genuinely love fitness. You'll work out, be part of the team, and show up like everyone else SCHEDULE, READ THIS CAREFULLY: This is not a nine-to-five operations job. We're open seven days a week, 365 days a year. Classes run from 6 AM to 7:30 PM, and we run events on top of that. Expect early mornings, evenings, and weekends, roughly one weekend day most weeks. This is a hybrid role: you'll be in studios a lot, around the team and members, with some flexibility to work from home when the schedule allows. If you need a predictable Monday-through-Friday desk job, this isn't it. COMP: $85,000 base plus performance bonus, up to $100,000. Full benefits. LOCATION: DC metro, with regular travel between studios.

To Apply
Please submit your resume along with a short video introducing yourself and sharing why you'd be a great fit for SWEAT DC.
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