Host - Part & Full Time Shifts

Department: 11903 Advocate Condell Medical Center - Food and Nutrition Status:

Part time Benefits Eligible:

Rotating weekends and holidays.

1)Processing Diet Orders • Follows physician’s diet orders for all patients • Updates and maintains accurate patient card files in automated diet office. • Adheres to specific standards for diets when entering selections into computer or in modifying and checking menus. • 1)Communication: • Assists patients with room service when appropriate for all assigned patients/units • Communicates effectively when assisting patients and/or family with menu selections • Communicates between nursing, room service operators and kitchen staff in order to clarify orders and provide prompt service. • Communicates special patient needs to dietitians 2)CBORD (computer) use: • Seeks new training/knowledge of CBORD. • Utilizes manuals and technical support. • Can perform all host/hostess positions accurately 3)Training/Inservices/Meetings: • Assists with training of other employees • Attends scheduled inservices and meetings. Provides high quality patient service in distributing patient trays and nourishments 1)Cart and Tray Delivery and Pick-up: • Distributes patient meals; verifies diet and meal accuracy at point of service • Retrieves soiled meal trays from patient areas and transports them designated cart 2)Nourishments: • Delivers nourishments to assigned patients • Delivers bulk nourishments to assigned unit kitchens • Properly stores delivered bulk nourishments in unit kitchens 3)Other: • Upholds Advocate Lutheran General Hospital's Service Commitment through equality, compassion, excellence, partnership and stewardship. • Maintains professional image and follows department dress code policy • Demonstrates a caring attitude with patients, families and guests • Responds positively to all requests seeking to maximize the dining experience • Communicates wrong or missing items to the kitchen • Communicates patients' needs to nursing • Documents intakes on patients • Documents calorie counts for designated patients • Performs additional miscellaneous duties, communicating status to supervisor. Education/Experience Required: 6 months to 1 year experience in hospitality industry or customer service experience preferable Knowledge, Skills & Abilities Required: • Ability to speak, read and write English clearly and proficiently • Basic Computer skills (ie data entry) • Math skills: conversions of oz, cc, ml • Ability to communicate effectively • N/A Physical Requirements and Working Conditions: • Flexible work hours between 5:00 A.M. M. including weekends and holidays. • Safety and sanitation when entering patient’s rooms or kitchen. • Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Opportunity for annual increases based on performance

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.); Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.