Front Desk Receptionist- Weekend Shifts
$13 per hourMohegan Sun
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Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. c) daily house count and expected arrivals/departures. Answers department telephone, using correct greeting and telephone etiquette. Verifies registration card information with the guest. collects cash when designated. Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; Processes Players Club applications and issues Players Cards to interested guests. High school graduate or equivalent vocational training certificate. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Work Shift:
Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.
Vacancy posted 3 days ago
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