Recruitment Resourcer (remote)

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.
Time, cost, and lack of access to expertise hold teams back. Deeply understanding user needs and building the right product. We believe companies shouldn’t have to choose between building fast and building right. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey —and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.
Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values .

Location: Remote — US or Canada ( targeting EST/CST time zones)
Type: Contractor
This is a part-time contractor position and is not eligible for employee benefits.

We're looking for a detail oriented and process driven contractor to support our Panel Operations team by executing participant recruitment orders. This is an operational execution role: you'll be responsible for placing and managing recruitment orders across our panel vendor network, ensuring studies are set up accurately, launched on time, and filled to target.
This role is ideal for someone with experience in recruitment operations, data entry, who enjoys working in a fast paced environment. Review and interpret customer requirements
Monitor order progress and fulfillment, flagging issues or delays proactively
Troubleshoot common fulfillment issues (e.g., Support quality checks on responses submitted by participants
Fluent in English: strong written communication is essential
Bonus:
Background in research, or research operations
Experience writing or reviewing screener questions
This is a part-time contractor position and is not eligible for employee benefits.

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.
For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.
Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions
Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• 500/month to be used for dependent health insurance coverage
• If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!
• $1,500 remote work setup fund to ensure you can set up a productive work space
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year
• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Outreach Notice
However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.