Virtual Training Facilitator I
$55k - $65kPrivia Health
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Location: Must reside or be open to relocate to our TX markets
70% travel required to supporting our TX/WA/CA/AZ Markets
The Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity.
Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
Monitors online e-learning completion.
Ensures that training is scheduled and delivered on-time.
Leverages reporting of key metrics to identify providers and care centers in need of additional training.
Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.
Works collaboratively with and serves as an athenahealth SME for other Privia teams.
Provides excellent customer service through creative problem solving and follow through.
Bachelor's degree preferred or equivalent background and experience in a healthcare setting
Familiarity with extended medical terminology.
Collaborative, customer-focused and able to create visible value.
The salary range for this role is $55,000.00 to $65,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs) . This role is also eligible for an annual bonus targeted at 10%. All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
$20.82 - $37.45 per hour
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