Head of Operations & Business Management

Step into a high-impact leadership role with real opportunity to grow—managing operations, mentoring teams, and influencing site performance in a dynamic cold chain environment. You'll gain experience across inventory and operations leadership while working in a collaborative, people-first culture that values development and advancement.

Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.

Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness

Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory

Partner with sales, inventory control, and operations support to ensure availability of products

Plan long-range labor needs based on sales forecasts and input from management

Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members

Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times

Analyze operational reports to identify trends and recommend solutions to management

Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.

Work with machinery and material handling equipment

5 years warehouse operations or direct warehouse management experience

Experience with Warehouse Management System (WMS)

Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning

Ability to effectively present information to customers, clients, and employees of the organization

Proficient computer skills, including Microsoft Office Suite

Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear

weight may be more dependent upon facility

Ability to work a flexible work schedule and shift, including weekends if needed

A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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