Senior Software Engineering - Telecommute

We are looking for an experienced software engineer to join Outcold Solutions. We are a small, independent company, and you will work across the whole product with the founder and the rest of the team: the Collectord agent, the Splunk apps, the services behind them, and everything our customers read and watch.

This is a systems engineering role first. Collectord runs on every node of a customer’s cluster, on Linux and Windows, in environments we do not control. It has to be correct under rotation, restarts, and backpressure, cheap on CPU and memory, and easy to reason about when something goes wrong at three in the morning in someone else’s data center. Design, build, and maintain Collectord in Go: log tailing, metrics collection from cgroups and /proc, Kubernetes API watchers, and the output pipelines to Splunk, Elasticsearch, and OpenSearch.

Work close to the operating system on both Linux and Windows: container runtimes, filesystems, process and cgroup accounting, and the behaviors that differ between the two.

Build and extend our Splunk apps: dashboards, alerts, custom search commands, and React setup pages. Experience with a similar platform such as Elasticsearch, OpenSearch, Grafana, or Datadog is equally welcome.

Work with data at rest: embedded SQLite in the agent, Athena over telemetry, and the Splunk indexes our dashboards search.

Write JavaScript and TypeScript where the product needs a user interface, and keep it small.

Write the documentation, release notes, and blog posts for what you ship. Help customers: reproduce their environments, answer support requests, and fix root causes. Take part in an occasional on-call rotation.

A track record of shipping and operating production software, with the scars to show for it.

Fluency in Go, or deep experience in another systems language such as Rust, C, or C++ and the willingness to work in Go every day.

A working understanding of Linux internals: processes, cgroups, namespaces, filesystems, signals, and networking. Familiarity with the Windows equivalents is a plus.

Comfort with SQL and with the trade-offs of embedded and analytical databases.

Experience with Splunk or a comparable log and metrics platform: how data is indexed, searched, and visualized.

Enough JavaScript to build and maintain a modest web interface without a large framework.

Much of our work reaches customers as documentation, and you will write a lot of it.

Contributions to open source projects in the Kubernetes, container, or observability ecosystems.

Experience with AWS Lambda, CloudFormation, or metered billing systems such as Stripe.

Experience giving talks, recording videos, or writing for a technical audience.

Familiarity with FIPS or other compliance requirements for shipped binaries.

You own a change from the first design note to the support ticket it eventually generates.

Unit tests run in containers, and integration suites bring up real Kubernetes clusters and real Splunk, Elasticsearch, and OpenSearch instances.

Design notes, README files, and release notes are part of the work, not an afterthought.

Location and travel

This is a remote position open to residents of Florida. There is no office to report to, and where you work from day to day is your call. Our home base is DeLand, near Orlando, and we meet in person when it is useful.

We are not able to sponsor visas at this time. Expect to travel a few times a year to conferences such as Splunk .conf, KubeCon, and Red Hat Summit, with the company covering travel.

An annual bonus with a 10% target, based on company and individual performance.

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Flexible time off with no fixed cap.
• Remote work, with no office to report to.
• Conference travel, with the company covering the trip.

We welcome applications from people of every background and make hiring decisions on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, pregnancy, marital status, or any other characteristic protected by law.

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