Part-Time Head of Operations

Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.

As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed As a designated Federal Reserve Law Enforcement Officer, enforces federal laws and Federal Reserve policies and regulations to protect life, property and assets. Supervises daily Law Enforcement Unit (LEU) Uniformed Operations. This position is either a 2nd shift: 2:00 PM-10:30 PM or 3rd Shift: 10:00 PM-6:30 AM, according to business need.
Supervise Shift Operations – Acts as shift commander of LEU operations to supervise daily shift operations, ensuring compliance with standard operating procedures and general orders. Utilizes independent thinking and problem solving skills to ensure issues are addressed promptly and when necessary prepares written documentation and/or informs LEU management.
Performance Management – Establishes and maintains a working environment conducive to positive morale, inclusion, quality, innovation and teamwork. Evaluates and provides ongoing training and development of staff including performance reviews and regular feedback. Administrative Duties – Carries out administrative functions to include, but not limited to; generation of daily shift assignments ensuring adequate coverage, daily testing of pertinent department equipment, review of shift reports and logs ensuring completion, accuracy, and appropriate distribution of information.
Serves as a representative of the LEU, at internal and external meetings.
Adheres to the Bank’s attendance policies through regular and prompt attendance.
High school diploma/GED and 9 years of related work experience or
Two years of college and 7 years of related work experience or
Bachelor’s degree and 5 years of related work experience
Ability to complete, or have completed the Field Training and Evaluation Program (FTEP)
Basic ability to operate office equipment
Intermediate Customer Service skills
Intermediate Leadership/Supervisory/Management skills
Intermediate knowledge of Microsoft Office tools
Intermediate Relationship management
Basic strategic thinking/planning
The expected starting salary range for the LEU Operations Supervisor is between $73,400 and $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.
The Cleveland Fed offers benefits to support overall health and financial security. Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
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Full Time / Part Time
Full time Regular / Temporary
Operations Family Group Work Shift
Second (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.