Head of Information Technology Security Operations

Established in 2018, Clicklease is dedicated to empowering small business owners frequently overlooked by traditional lenders. Our headquarters are located in the vibrant city of West Valley City, UT, with operations extending to Radial, Alajuela, Costa Rica. We’ve cultivated a dynamic environment where equipment financing goes beyond being a mere service; it acts as the gateway to realizing entrepreneurial dreams.

We Celebrate Collective Intelligence: Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. it’s the driving force behind everything we do.

The Director of Technology Operations is responsible for leading Clicklease’s Technology Operations function, including IT Operations, DevOps, Infrastructure & Cloud Operations, Platform Reliability, and Information Security operations.

This role owns the operational strategy, governance, reliability, scalability, and security of the company’s technology environment while ensuring operational excellence across internal systems and customer‑facing infrastructure.

The Director of Technology Operations partners closely with Engineering, Product, Compliance, and Executive leadership to ensure Clicklease’s technology platforms remain secure, scalable, compliant, and operationally resilient in a fast‑paced fintech environment.

This role is ideal for a technology leader who enjoys building operational maturity, improving system reliability, strengthening security posture, scaling technical organizations, and developing high‑performing teams.

You’ll lead a cross‑functional Technology Operations organization responsible for:

Internal IT systems and support operations

Cloud infrastructure and platform operations

DevOps and infrastructure automation

Platform reliability and observability

Security operations and operational risk management

This organization partners closely with Engineering, Product, Compliance, Risk, and business stakeholders to support secure, scalable, and reliable technology operations across Clicklease.

Lead and scale the company’s Technology Operations function across IT Operations, DevOps, Platform Reliability, Infrastructure Operations, and Information Security

Establish operational governance standards, service management processes, incident response frameworks, and operational accountability models aligned with fintech and compliance requirements

Own operational performance metrics, including infrastructure reliability, incident response effectiveness, platform uptime, operational scalability, and service delivery performance

Partner closely with Engineering leadership to improve infrastructure automation, CI/CD maturity, observability, operational tooling, and platform performance

Oversee cybersecurity operational initiatives, including access controls, vulnerability management, operational risk mitigation, security monitoring, and security incident response

Drive operational excellence initiatives focused on process improvement, resiliency, automation, and long‑term operational scalability

Own vendor management, operational tooling strategy, infrastructure investments, and third‑party operational partnerships

Lead organizational planning for the Technology Operations function, including team structure, hiring, coaching, performance management, succession planning, and employee development

Collaborate cross‑functionally with Engineering, Product, Compliance, Finance, and Executive leadership to align operational priorities with company objectives and growth plans

Support business continuity, disaster recovery readiness, operational risk management, and audit/compliance initiatives

Operational governance and standards across Technology Operations

Incident management and escalation frameworks

Security operations coordination and remediation prioritization

Technology Operations workforce planning and organizational design

Vendor and infrastructure operational partnerships

Operational KPI and SLA/SLO management

8+ years of experience leading technology operations, infrastructure, DevOps, IT, Site Reliability Engineering (SRE), or Information Security teams

Experience leading multi‑functional operational technology organizations in cloud‑based environments

Experience managing cloud infrastructure and operational environments in AWS, Azure, or similar cloud platforms

Experience implementing operational governance processes related to incident management, reliability engineering, infrastructure operations, security operations, and operational risk management

Experience working within regulated or compliance‑focused environments such as fintech, financial services, SaaS, or healthcare

Experience developing operational scorecards, service performance metrics, reliability targets, and operational roadmaps

Experience partnering cross‑functionally with Engineering, Compliance, Product, and Executive stakeholders

Strong leadership, coaching, organizational development, and performance management capabilities

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Engineering, or equivalent practical experience

Experience leading Technology Operations within a high‑growth fintech or SaaS environment

Experience supporting SOC 2, PCI‑DSS, ISO 27001, or similar security/compliance frameworks

Experience implementing Infrastructure‑as‑Code and modern DevOps automation practices

Experience leading operational maturity transformations or cloud modernization initiatives

Experience scaling technical operations teams during periods of rapid organizational growth

Experience building reliability engineering, observability, or incident management programs

Establish clear operational ownership, governance standards, and accountability models across Technology Operations

Improve operational visibility through standardized monitoring, observability, incident management, and operational reporting

Deliver measurable improvements in infrastructure reliability, operational response times, platform stability, and security posture

Strengthen operational partnership models between Technology Operations, Engineering, Product, and Compliance teams

Build organizational clarity across the Technology Operations function, including role accountability, operational metrics, and leadership expectations

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

At Clicklease, you’ll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement.

We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners.

In return, you’ll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

Medical, dental, and vision insurance

Health Savings Account (HSA) and Flexible Spending Account (FSA) options

Employer‑paid short‑term disability (STD), long‑term disability (LTD), and life insurance

Paid time off and company holidays