Greeter 2nd Shift

Salary: $18.00 Hourly

Join Goodwill of the Finger Lakes , where our mission is elevating people, community, and planet for a good today and a better tomorrow . As a Donor Greeter , you are often the first person donors interact with when they visit our stores. By welcoming donors, assisting with their contributions, and ensuring donated items are properly handled, you'll play a vital role in supporting our mission and helping create opportunities throughout the communities we serve.

Welcome and assist donors with unloading and bringing donations into the store

Serve as a friendly and knowledgeable first point of contact for donors and visitors

Properly label carts, containers, and other equipment used for donation processing

Assist with loading and unloading merchandise and equipment as needed

Follow all safety procedures when handling donations, moving merchandise, and operating equipment

Address donor and customer concerns in a courteous and respectful manner, seeking support from leadership when needed

Help maintain a clean, safe, and organized donation area, sales floor, and surrounding store environment

Support store operations through cross-training opportunities and additional responsibilities as assigned

Customer Service Expectations

As a Donor Greeter, you help shape the donor experience and represent Goodwill's mission in every interaction. Enjoy engaging with donors, customers, and community members

Take pride in providing exceptional customer service while working efficiently and safely

High school diploma or GED preferred

Previous retail, warehouse, customer service, or donation center experience preferred, but not required

Commitment to providing outstanding customer service

Open and flexible availability preferred

Willingness to work evenings, weekends, and holidays is required

Team members regularly interact with donors and customers and may be exposed to outdoor weather conditions while accepting donations. Standing and walking for extended periods throughout the shift

Frequent lifting, carrying, pushing, and pulling of donated items and equipment

Ability to safely move merchandise and donations of varying sizes and weights

Frequent work both indoors and outdoors during donation acceptance

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

When you work at Goodwill, you’re doing more than stocking shelves - you’re helping to create opportunity in our community. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.