Senior Liability Claims Adjuster (Senior Claims Adjuster)

Senior Claims Examiner

We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.

This position is hybrid and requires working in office a minimum of two (2) days per week. The Senior Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. Adjusts and resolves moderate to complex claims that includes all phases of litigation

Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

With minimal supervision, drafts coverage letters, including reservation of rights and denial letters

Reviews and analyses claim documentation and legal filings to set timely and accurate reserves and notify the manager if upward segmentation is needed

Identifies emerging exposures and claims trends

Drives litigation best practices to manage deployment and utilization of defense counsel

Identifies suspected fraudulent claims and tracks with special investigations unit

Participates in Claims Projects as needed

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.

3-5 years of claims handling experience in the area of commercial general liability with an insurance carrier

• Advanced knowledge of claims analysis and adjusting practices In depth knowledge of standards for claims documentation and legal filings
• Proven ability to actively and effectively negotiate settlement of moderate to complex claims
• Experience in mentoring and training other claims examiners
• Advanced analytical skills Strong verbal and written communication skills Active insurance adjuster's license
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short-term disability and long-term disability coverage
• 24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

the skills, education, training, credentials and experience of the candidate;